Getting started
From your invitation to your first cited answer, including the two points in the flow that surprise people.
This is the first hour: get in, create a project, put documents in it, and ask a question that gets a cited answer back.
Two things in that flow are worth reading before you start rather than after. The project wizard includes a paid add-on by default, and it collects team invitations that it does not send. Both are called out below.
1. Get an account
Struxen is invite only. There is no self-service sign-up.
- If your company already uses Struxen, ask an Owner or Admin to invite you from Settings, then Users & teams. You will get an email with a link.
- If your company is not on Struxen yet, request access at struxen.io/request-access.
Join the organization your colleagues are already in. Creating a second organization gives you a second account and no access to their projects.
2. Sign in
Invitation links expire seven days after they are issued. If yours has expired, the page says so and offers Request new invite, which sends a fresh link with a new seven-day window. Use that button rather than asking an Admin to resend.
Set a password when you follow the link. An invited user's password must be at least 12 characters and include an uppercase letter, a lowercase letter, a number and a special character. The page shows a checklist as you type.
After that, sign in at app.struxen.io. There is also a Continue with Autodesk option, which signs you into Struxen using your Autodesk identity. It grants a Struxen session and nothing else: connecting your Autodesk project data is a separate step covered in Integrations.
3. Find your way around
You land on /overview, the home of whichever project is current.
- The project switcher is in the top bar, labelled with the project you have open. Everything in the app is scoped to it. Open the switcher and choose All projects to see the whole portfolio.
- The left rail carries Overview first, then the four products: CORE, LEDGER, STRUX and VANTAGE. Below them sit Findings and Reports, which are shared across products.
- Opening a product swaps the right-hand rail to that product's modules.
How Struxen is organized explains the model in full.
4. Create your first project
CORE is free for up to 3 projects, with no organization fee. Any member can create a project; it is not restricted to Owners and Admins. Creating a CORE project inside that tier is not a purchase.
Adding LEDGER, STRUX, or VANTAGE, or creating a fourth CORE project, starts the $500/month organization fee. VANTAGE is a further $250 per month for that project. Check the VANTAGE toggle on Review before you finish.
Open the project switcher, choose All projects, then click New project. The wizard is five steps, or six if you are importing from Autodesk:
Source → (Import) → Details → Documents → Team → Review
The only required field in the entire wizard is the project name. Client, location, construction value and status are all optional. Fill in the location anyway: it is the address STRUX answers site questions from, and without it the assistant reports that it has no location for the job.
Two steps do less than their names suggest:
- Documents has no upload control. It says "Nothing to do here. Drawings and specs are added on the project's Documents page once the project exists." That is accurate. Skip it.
- Team collects email addresses and shows them back to you on Review, but it does not send invitations. Grant access after the project exists, from Settings. See step 7.
Check the VANTAGE toggle before you finish
On the Review step, the Struxen VANTAGE add-on is switched on by default. VANTAGE is $250 per month for this project. It is not in CORE. Adding it is the paid path: the $500/month organization fee, a one-time $250 setup fee, and the VANTAGE line.
VANTAGE is the 3D digital twin and the automated design reviews. If you want it, leave it on. If you want to stay on free CORE, switch it to Not included before you click Create project. You can add it later from Settings under VANTAGE add-on.
The same step may show a compute estimate sized from the construction value, and an order summary. Read both before continuing. Published prices are on Pricing and in Billing.
Click Create project. A short setup sequence runs. On the paid path, Stripe collects payment and payment activates the project.
Full detail, including the eleven project settings sections, is in Projects.
5. Add documents
STRUX has nothing to answer from until the project has source material.
- Open Documents from the Core rail, or click Add documents in the quick launch row on project home.
- Drop files in, or pick them.
- Watch the status on each row. Indexed means the document is searchable.
What is accepted: PDF, images (.png .jpg .jpeg .gif .tif .tiff .bmp .webp .heic .heif), and Office files (.doc .docx .xls .xlsx .ppt .pptx .txt .csv .rtf). CAD and Revit files are not accepted. Office files are stored rather
than read, so ask your questions of the PDFs.
Limits: 500 MB per file, 50 files per batch. See Uploading for the full rules and Processing for what each status means.
Two cases behave differently:
- A project linked to Autodesk refuses direct uploads. Upload in Autodesk and the documents sync across. See Integrations.
- On a Core-only plan there is no AI indexing. Documents upload, store and download normally and land as Not processed.
Drawing sets have their own flow, because sheets are split out and reviewed before they reach the register. See Drawings.
6. Ask STRUX a question
Open STRUX in the left rail, or use the Ask STRUX button in the top bar for the slide-out.
Ask in plain language. STRUX is scoped to the whole current project, so ask about the job rather than about a single file:
- "What is the slab thickness on level 3?"
- "Which specification sections cover emergency power?"
- "What is the fire rating on the corridor walls?"
Answers stream back in three phases and arrive with citation chips naming the sources they came from. A chip that resolves to a document opens it. Chips on older turns in the conversation are not clickable, so open a source while the answer is the latest one.
STRUX does not guess. If the answer is not in your project documents, it says so rather than inventing a value, and it distinguishes "the drawings do not say" from "the search could not reach the data". Add the missing source and ask again.
STRUX covers the assistant and its instruments.
7. Get your team in
Invitations are not sent from the project wizard. There are two separate things to grant.
Organization membership lets somebody sign in to your company's Struxen at all. Go to Settings, then Users & teams, and click Invite member. Invitations may grant Admin or Member, expire after seven days, and are sent by an Owner or Admin.
Project access decides which projects that person can open and what they can do inside one. Go to Settings, then Team under Current project, and add people from the organization roster at Manager, Editor or Viewer. You can add several at once and set a level for each.
Roles and permissions has the full matrix.
Where to go next
| If you want to | Read |
|---|---|
| Understand the containers and the four products | How Struxen is organized |
| Set up the project properly | Projects |
| Arrange your home board | Project home |
| Work the registers | Struxen Core and Field operations |
| Get documents in and indexed | Documents and drawings |
| Use the assistant and its instruments | STRUX |
| Run automated quality-control checks | VANTAGE |
| Sort out credits, invoices and seats | Account and billing |
| Look up a limit or a status name | Reference |